Bookings and information
Please note that the prices refer to the lowest price.
For bookings or more information, please, feel free to contact the host directly. You can find the phone number in the farm’s description in this catalogue.

As landlords, we are obliged to ensure that:
– you receive written confirmation of your booking.
– the cottage/apartment agrees with the description.
We are not responsible for any promises the owner or his contact person may have made directly to you without our knowledge, and which we were not aware of or ought to have been aware of (to avoid disappointment, try to obtain confirmation of such arrangements in writing).
– you are informed of any important changes which affect your booking.
– you are able to use the cottage/apartment from 3 p.m. on the agreed day of arrival until 12 noon on the day of departure, unless otherwise confirmed.
– errors and omissions excepted.
If you are not satisfied with the cottage/apartment, you should, in the first instance, take this up with the landlord. Find out more about this below.

When does my booking become binding?
The lease becomes binding on both parties as soon as we have confirmed the booking and you have paid the application fee (or the full rent).

When should I pay?
If you are submitting your booking more than 30 days in advance, the application fee is SEK 500/week.
The application fee must be paid within 10 days of the date on which we sent the confirmation to you. The fee will be deducted from the rent. The remaining rent must be paid no later than 30 days before the agreed day of arrival.

If you are booking less than 30 days in advance, the full rent must be paid within 10 days of the booking date.

What happens if I fail to pay on time?
If you fail to pay the application fee on time, we have the right to cancel your booking. Failure to pay the rent will be regarded as a cancellation by you, in which case the cancellation rules apply.

What rules apply if I want to cancel?
You can cancel your booking verbally or in writing, direct to the place where you made your booking. The cancellation is not valid if it is made through another party or sent to the cottage/apartment.

- If you cancel more than 40 days before the agreed arrival date, you only pay a service charge of SEK 500/week.
- If you cancel 40 days or less before the agreed arrival date, you will have to pay 90% of the rent.
- If you have already paid more than you have to, you will be refunded the difference immediately by the party to whom you made the payment.
- If we manage to rent the cottage/apartment to someone else, we will reimburse you with the amount equivalent to the rent paid by the new tenant, with the deduction of a service fee of SEK 500/week.

What if something happens to me?
The fee includes cancellation protection for the following circumstances (provided that such circumstances were not known when you made the booking):

a) death, illness or serious accident, affecting you personally, your spouse, live-in partner, family or travelling companion
b) call-up to the armed forces or civil defence
c) the occurrence of a serious event outside your control which you could not have foreseen at the time of booking, and which means that it would be unreasonable to demand that you honour your booking. Such events include, for example, fire or flood damage to your home.

You must produce a certificate, issued by a doctor, public authority or insurance company etc., which confirms the reason for you cancellation. You must submit the certificate to us as soon as possible, preferably within a week of the cancellation date.
The fee is not reimbursed in the event of cancellation.

What are my rights?
You have the right to cancel the rental agreement if we do not provide the cottage/apartment in the promised condition or at the right time.
If you do not wish to cancel the rental agreement, you have the right to demand a rent reduction.
Any complaints must be communicated to the landlord as soon as possible, and no later 3 days after the date of arrival. Any faults which occur during your stay should be reported immediately, to ensure that the landlord has the opportunity to rectify them.

You have the right to transfer your reservation to another person and we have to accept that person unless there are special grounds for refusal. In such an event, you must inform us of the transfer before the date of entry. The fee for changing the reservation is SEK 250.

What are my obligations?
You must take good care of the cottage/apartment, and follow all applicable rules, regulations and instructions. You are personally responsible for any damage to the property and its contents caused by your own negligence or that of a member of your party.
You must not use the cottage/apartment for any purpose other than what was agreed at the time of the booking (normally leisure use) and you must not allow any persons over and above the number specified in the booking to stay overnight in the cottage/apartment or its grounds.

Cleaning and bed linen
Bed & Breakfast: rent includes cleaning, breakfast, bed linen and towels.
Self-catering: guests bring their own bed linen or rent bed linen from the host. Guests are responsible for cleaning the cottage/apartment. Some farms require a deposit which is repayable when the guests vacate the premises. If the premises have not been sufficiently well cleaned, the deposit is withheld. In the event that no deposit has been made, the host has the right to invoice the actual cost of the cleaning (minimum SEK 300).

War, natural disasters, strikes etc.
Either party has the right to withdraw from the rental agreement in the event that the cottage/apartment cannot be made available as a result of acts of war, natural disasters, labour-market conflicts, protracted interruption to water and electricity supplies, fire, or other similar major occurrences which neither party could have foreseen or influenced. Under such circumstances, we are obliged to reimburse what you have paid with a deduction for the benefit you may have had from the cottage/apartment.

What happens in the event of disagreement?
Inform your host of any complaints. Remember that your chances of obtaining redress may diminish if you delay in making your complaint. If you cannot agree, you should first contact the Bo på Lantgård service office and then the Swedish National Board of Consumer Rights (Allmänna Reklamationsnämnden). The Board is made up of an impartial chairman and a number of representatives of travel organisations and consumers.

Things to consider before booking
Accommodation standard: the standard in a holiday home is frequently different from that of your own home. Furnishings may include modern as well as older furniture. Dinner sets and cutlery may not always match. Wardrobe space and storage facilities may be limited. The bedrooms are often small and do not always have doors for privacy. Water heaters may be smaller than in a permanent residence, which may mean that, for example, showers cannot be used by several persons in succession.

The countryside: you must expect flies, wasps and other insects in and around holiday homes. Nor can the lessor be held responsible for any cobwebs indoors or ants on the property. In the event of major insect infestations, the landlord should be contacted immediately so that the fault can be rectified. The landlord cannot be held responsible for any activities outside the boundaries of the property, including road works etc.